Retorio

What is Retorio?

Retorio is an enterprise AI coaching platform, founded at the Technical University of Munich, that trains people through lifelike role-play simulations. It calls itself the pioneer in AI sales coaching. The vendor reports more than 50 enterprise clients and over 100,000 users, including Merck, Amgen, Vodafone, Daimler Truck and AXA.

Key capabilities of Retorio

• AI role-play simulations: video and phone conversations with 93 photorealistic avatars
• Voices and languages: 38 voices across 14 languages
• Multimodal feedback: scores words, tone and body language, including confidence and empathy
• Coaching Generator: builds programs from playbooks, CRM data or compliance guidelines
• Persona Generator: creates customer personas for scenarios
• Progress analytics: tracks skill development across teams

How Retorio works

Admins feed playbooks, CRM data or compliance rules into the Coaching Generator and Persona Generator to create scenarios. Learners practice by talking to an avatar by video or phone. The system analyzes facial expressions, vocal characteristics and language, then returns behavioral feedback on skills such as active listening and applied knowledge.

Who uses Retorio?

Sales, customer service and leadership training teams in pharma, insurance, automotive, telecom and tech use Retorio. The vendor cites 72% lower agent turnover, 38% shorter ramp-up time and a 22% boost in product knowledge.

Retorio pricing

Retorio sells package-based subscriptions on annual contracts, with 36 months standard, scaled across nine tiers by deployment size and users. Add-ons cover integrations, languages and consulting. Request a quote for exact rates.

Retorio alternatives

Retorio is compared with CoachHub, 5Mins and Poised. CoachHub pairs digital coaching with human coaches, and Poised gives real-time meeting communication feedback.