Botmaker

What is Botmaker?

Botmaker is a conversational platform for building autonomous AI agents that talk to customers, run processes and connect to management systems. It also offers human livechat for when staff need to step in.

Key capabilities of Botmaker

• AI agents: agents for messaging, email and voice.
• Use-case agents: organized by commerce, service, collaboration and ad hoc.
• Notifications engine: campaigns and reminders.
• Live agent console: human handoff and shared inbox.
• Dashboard and analytics: reporting on conversations.
• Botmaker Call and mobile app: voice and mobile access.

How Botmaker works

You configure an agent for a use case, connect it to channels and your business systems, and it handles conversations automatically. When a human is needed, staff take over in the console. Campaigns and reminders go out through the notifications engine.

Who uses Botmaker?

Companies that serve customers over messaging, especially in Latin America per its positioning, in commerce and service.

Botmaker pricing

Botmaker does not list prices on its homepage and links to a separate pricing page.

Botmaker alternatives

Botpress is a bot-building platform with open-source roots and developer-focused tooling. Hubtype is a conversational platform focused on customer service messaging. Chatbase lets you train a chatbot on your own content with minimal setup.