Zuora

What is Zuora?

Zuora is a quote-to-cash and subscription management platform for companies with recurring, usage-based or one-time revenue. It covers billing, revenue recognition, quoting, payments and collections for finance teams.

Key features of Zuora

• Zuora Billing: Recurring, usage-based and one-time pricing with a product catalog.
• Zuora Revenue: Revenue recognition, contract changes and GAAP reporting.
• Zuora CPQ: Quoting for recurring revenue and complex deals.
• Zuora Payments: Global payment management with fraud protection and multiple provider options.
• Zuora Collections: AI-supported cash collection.
• AI Paywalls: Personalized paywalls and offers such as trials, freemium and bundles.
• Governance and analytics: Audit trails, permissions, multi-entity support and real-time reporting.

How Zuora works

A company defines products and pricing in the catalog, quotes deals through CPQ and bills customers on recurring or usage schedules. Payments and collections run in the platform, and revenue is recognized under GAAP rules. Connectors link it to ERP and CRM systems.

Who uses Zuora?

Finance teams including CFOs, controllers and finance systems leaders use Zuora. The vendor says it serves 1000+ companies, naming Gainsight, Asana, Zoom, Ford, Zendesk and Financial Times.

Zuora pricing

Zuora does not list pricing on its site; buyers are directed to speak to an expert or sales.

Zuora integrations

The vendor mentions ERP and CRM connectors, APIs, webhooks and event-driven syncs, and says the platform is ERP-agnostic, but does not name specific tools on its homepage.

Zuora alternatives

Chargebee is a subscription billing platform aimed at SaaS and growing companies, with faster setup. Recurly is a subscription billing platform with strong payment retention features. Stripe offers Billing as part of a payments platform, and Maxio focuses on B2B SaaS billing and revenue operations.