Vooma

What is Vooma?

Vooma is an AI agent platform for freight brokerages, 3PLs and carriers. Its agents work across email, text and voice to handle quoting, load building, appointment scheduling, call coverage and shipment tracking.

Key features of Vooma

• Quoting: AI handles spot quote requests from email.
• Load building: agents assemble loads.
• Appointment scheduling: schedules pickups and deliveries.
• Call coverage: answers calls with voice agents.
• Shipment tracking: automated check calls and updates.
• Agent toolkits and channels: email, telephony and chat provisioning for custom agents.

How Vooma works

Brokerages connect Vooma to their TMS through a partner integration or the public API, and the agents read incoming email and calls, take action in the TMS and respond to customers and carriers. Staff handle the exceptions.

Who uses Vooma?

Freight brokers, 3PLs, forwarders and carriers use it.

Vooma pricing

Vooma does not publish pricing; plans are quoted by the vendor.

Vooma integrations

Vooma connects to partnered TMS platforms such as Turvo and offers a public API for custom builds. Specific connector lists are in its documentation.

Vooma alternatives

HappyRobot is a prominent voice agent platform for logistics. Loadsmart and Transfix are freight marketplaces and brokerages rather than software for brokers. Pallet and FleetWorks offer freight matching and brokerage tools.