Loadsmart

What is Loadsmart?

Loadsmart is a freight technology company that offers Loadsmart AI agents, a platform with a transportation management system and dock scheduling, and carrier tools, alongside freight brokerage services. The vendor reports 1,800 customers, 230,000 vetted carriers and SOC 2 Type II compliance.

Key features of Loadsmart

• Loadsmart AI: 11 agents covering purchase order follow up, tender failures, tracking, load audits, detention and claims.
• ShipperGuide TMS: a transportation management system.
• OpenDock: dock, gate and yard scheduling.
• CarrierGuide and loadboard: tools for carriers.
• Factoring: carrier payment financing.
• Freight brokerage: FTL, LTL, expedited, drayage and multimodal shipments.

How Loadsmart works

Loadsmart AI connects to existing TMS, ERP, WMS and email through APIs, EDI and MCP, then agents handle exceptions while freight experts step in on harder cases. Shippers can also run freight in ShipperGuide and schedule docks in OpenDock.

Who uses Loadsmart?

Loadsmart serves shippers and carriers. The vendor says its network has 4,500 warehouses and more than 14 million dock appointments a year, and lists a Transport Topics Top 100 freight brokerage ranking.

Loadsmart pricing

Loadsmart does not list pricing; request a demo or contact the company.

Loadsmart integrations

Loadsmart AI connects to existing systems over APIs, EDI and MCP, including TMS, ERP, WMS and email.

Loadsmart alternatives

MercuryGate is a transportation management system vendor. Turvo is a collaborative TMS. FreightPOP is a shipping and TMS platform for mid-sized shippers. Uber Freight is a freight brokerage and technology provider. Loadsmart differs by pairing AI agents with brokerage services.