Statuspage

Statuspage, by Atlassian, is a hosted status-page product that helps companies communicate the real-time status of their services to customers and internal stakeholders. When something breaks or you schedule maintenance, Statuspage lets you post incident updates, set component statuses, and notify subscribers — reducing the flood of "is it down?" support tickets and building trust through transparency. It's a widely used way to run the public status pages you see for many SaaS products.

The product centers on clear, proactive communication. You define components (services, regions, features) and show their status; publish incident updates with severity and history; schedule and announce maintenance windows; and let users subscribe for updates via email, SMS, Slack, webhooks, and RSS. Statuspage supports public and private (audience-specific) pages, custom branding and domains, uptime showcases, and automation that ties incidents to monitoring and to Atlassian tools like Opsgenie and Jira. Note that Statuspage communicates status but doesn't detect outages itself — it pairs with monitoring tools.

Statuspage serves SaaS, IT, and operations teams that need to communicate availability. It offers a Free plan (100 subscribers, 25 components, 2 team members) and paid public-page tiers: Hobby around $29/month, Startup around $99/month, Business around $399/month, and Enterprise around $1,499/month, with separate price lists for private and audience-specific pages. It competes with Better Stack, Instatus, StatusCake, and Freshstatus, differentiating on Atlassian integration, maturity, and being the recognized standard for status pages.