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Website uptime, performance, and real-user monitoring
Pingdom, by SolarWinds, is a website monitoring service that tracks the availability and performance of sites and web applications from locations around the world. It continuously checks whether your site is up, measures how fast pages load, and alerts your team the moment something goes down or slows below thresholds — via email, SMS, Slack, and more. Long a staple for website owners and ops teams, Pingdom makes it easy to catch outages and performance regressions before customers do.
The platform covers both synthetic and real-user monitoring. Uptime checks and advanced transaction (synthetic) monitoring simulate visits and multi-step user flows (like login or checkout) to verify critical paths work; page-speed monitoring analyzes load performance; and Real User Monitoring (RUM) captures actual visitors' experience — load times by browser, device, and geography — so you see performance as customers do. Public status pages, root-cause insights, and integrations with alerting and incident tools round out a focused toolkit for keeping web experiences reliable and fast.
Pingdom serves website owners, e-commerce, and IT/ops teams that need reliable uptime and performance monitoring. Pricing is subscription-based and scales with usage: synthetic monitoring starts around $10/month (about 10 uptime checks) and rises with more checks, advanced checks, and SMS (into the $100–$249/month range), while Real User Monitoring starts around $10/month by pageviews; a free trial is available. It competes with Datadog Synthetics, New Relic, UptimeRobot, and Better Stack, differentiating on simple, focused website uptime and performance monitoring.
Pricing Model
Subscription (usage-based)
Starting Price
$10/mo
Free Options
Free trial
From ~$10/month (~10 uptime checks); scales with checks and SMS.
From ~$10/month; priced by pageviews.
More checks, advanced checks, and SMS (into $100–$249/month).
| Feature | Synthetic Monitoring Popular | Real User Monitoring | Higher volume |
|---|---|---|---|
| Uptime checks | — | — | |
| Transaction monitoring | — | — | |
| Page-speed monitoring | — | — | |
| Multi-location checks | — | — | |
| SMS/email/Slack alerts | — | — | |
| Real visitor performance | — | — | |
| By browser/device/geo | — | — | |
| Unlimited websites | — | — | |
| Shareable reports | — | — | |
| 13-month data retention | — | — | |
| 90+ uptime checks | — | — | |
| 20+ advanced checks | — | — | |
| 350+ SMS alerts | — | — | |
| Priority support | — | — | |
| Higher limits | — | — |
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API Types
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Cloud monitoring and observability across infra, apps, and logs.
Observability platform for applications, infrastructure, and logs
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