ShipBob

What is ShipBob?

ShipBob is an outsourced ecommerce fulfillment provider for direct-to-consumer and B2B brands that want a third party to store inventory, pick and pack orders, and ship them. The vendor describes itself as more than a 3PL, pairing a fulfillment network of 50 or more centers with its own software and analytics.

Key features of ShipBob

• Inventory distribution: spreads stock across US regions from one hub with automated replenishment.
• Order fulfillment: picking, packing, shipping and returns across the fulfillment network.
• Shipping options: 2-day shipping across the continental US and international shipping to 250 or more destinations, including DDP.
• Warehouse management: real-time inventory tracking and reorder alerts.
• Branded unboxing: custom packaging experiences.
• B2B fulfillment: retailer orders, including automated EDI and marketplace orders.
• ShipBob AI: automates some network decisions and works with ShipBob's dashboard and MCP.

How ShipBob works

Merchants connect their store or marketplace, send inventory to ShipBob's centers, and orders flow in automatically for picking, packing and shipping. Fees cover implementation, receiving, warehousing and per-order picking, packing and shipping, while shipping costs vary by weight, dimensions, destination and service. The vendor negotiates carrier discounts with UPS, USPS, FedEx, DHL and regional carriers.

Who uses ShipBob?

ShipBob serves ecommerce and direct-to-consumer brands that have outgrown shipping from their own space. The vendor reports 50 or more centers in the US, Canada, UK, Australia and Europe and says it has fulfilled more than 300 million orders.

ShipBob pricing

ShipBob does not publish rates; fulfillment is quoted as a total cost through a request form. Standard fees cover implementation, receiving inventory, warehousing, and picking, packing and shipping each order. Shipping varies by weight, destination and service, and kitting, B2B and returns carry additional fees. The vendor says its software, including turnkey integrations, is free for all customers.

ShipBob integrations

The vendor names Shopify, BigCommerce, NetSuite, SPS Commerce and Walmart, plus marketplaces, returns management and a developer API. It cites more than 50 app store connections.

ShipBob alternatives

Flexport is a global logistics and freight platform with a fulfillment arm, geared toward international supply chains. Shiprocket is an India-focused shipping and fulfillment provider. project44 and FourKites are shipment visibility platforms that track freight rather than operate warehouses. ShipBob differs by owning the fulfillment workflow from storage to doorstep for ecommerce brands.