Flexport

What is Flexport?

Flexport is a global logistics company whose technology platform gives importers and brands a single view of shipments, orders and inventory, backed by freight forwarding, customs brokerage and fulfillment services. It combines software with operating services, so it is both a platform and a service provider.

Key features of Flexport

• Control Tower: shipment visibility across ocean, air and trucking.
• Freight booking: ocean FCL and LCL, air and trucking, with booking and order management and buyer's consolidation.
• Customs suite: brokerage, trade advisory, duty drawback and product classification.
• Fulfillment: ecommerce and B2B fulfillment through a warehouse network, with prep, returns and replenishment.
• Flexport AI and MCP: AI search and insights across shipment data.
• Financial services: trade finance and cargo insurance.
• Free tools: tariff simulator, HS code lookup and an emissions calculator.

How Flexport works

Shippers book freight and customs through Flexport, which coordinates carriers, brokers and warehouses. Data from each shipment flows into the platform, so teams track orders, inventory and exceptions in one place. Developers can connect through its API, EDI and developer portal.

Who uses Flexport?

The vendor reports more than 13,000 companies use Flexport and that its network reaches 135 countries. Its customers are importers, ecommerce brands and enterprise supply chain teams that want one partner for freight and customs.

Flexport pricing

Flexport does not publish pricing; quotes are provided by the vendor per shipment and service. The vendor claims savings of up to 10% on global logistics, based on its own customer data.

Flexport integrations

The vendor offers API documentation, EDI documentation and a developer portal, and Flexport MCP for AI tools. The site does not name specific third-party software integrations.

Flexport alternatives

Descartes Systems Group sells logistics software and a global trade network rather than operating freight itself. Freightos runs a freight booking marketplace with online rate comparison. Shippabo focuses on import supply chain visibility and purchase order management.