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Customer communications, AP/AR automation, mail and parcel locker solutions
Updated
Quadient provides automation for customer communications, finance, mail and parcel delivery. Its Quadient Suite covers customer communications management, accounts payable and accounts receivable automation, invoice delivery and a cash dashboard, and the company also sells mail and shipping hardware and parcel lockers.
Finance and communications teams use Quadient Suite to centralize content, send invoices and statements, and automate receivables and payables. It connects to CRM and ERP systems and works with existing tools. Mailrooms use postage meters and inserters, while residential properties use Parcel Pending lockers for 24/7 pickup.
Quadient serves finance, customer experience and mailroom teams across sectors, and property managers for lockers. The vendor says it supports more than 300,000 organizations and designs solutions for regulated environments.
Quadient does not publish pricing for its software or hardware; plans are quoted by the vendor. The site offers ROI calculators and links to postage rate resources for USPS, FedEx and UPS.
The vendor names Sage, Intuit QuickBooks, Zuora, Oracle NetSuite and Microsoft, and says its tools connect to CRM and ERP systems.
Laserfiche and M-Files are content and document management systems, which store and govern records rather than produce customer communications. Box is cloud file storage and sharing. Formstack builds forms and document workflows. Quadient differs by combining outbound communications, finance automation and physical mail and parcel tools.
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QUOTE BASED
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
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Cloud content management and secure file collaboration for the enterprise
Online forms, document generation, and e-signatures
