New Relic

New Relic is a full-stack observability platform that helps engineering teams monitor, debug, and improve software performance across their entire stack. It brings application performance monitoring (APM), infrastructure monitoring, log management, browser and mobile (digital experience) monitoring, synthetics, and error tracking into one platform, so teams can correlate a slow user experience to the exact service, query, or deployment causing it — instead of jumping between disconnected tools. The platform is built around a unified telemetry database and query language (NRQL) that lets teams slice any metric, event, log, or trace with custom dashboards and alerts. Distributed tracing follows requests across microservices, error inbox groups and triages issues, and applied intelligence and AI help detect anomalies and surface likely root causes. New Relic's pricing model is distinctive: rather than charging per host, it bills on data ingested plus billable full-platform users, with unlimited free basic users, so cost tracks usage rather than infrastructure size. New Relic serves engineering, SRE, and DevOps teams from startups to enterprises, with security, governance, and scale for large deployments. Pricing includes a free tier (100 GB ingest/month and one full-platform user), then consumption-based data pricing (per GB) plus per-user fees for full-platform users, with Standard, Pro, and Enterprise editions. It competes with Datadog, Grafana, Dynatrace, Splunk, and Elastic, differentiating on consumption pricing and unlimited basic users.