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Post-purchase tracking, returns, and engagement
Narvar is a post-purchase experience platform that handles branded order tracking, delivery notifications, returns, and customer engagement for retailers. It reduces where-is-my-order tickets, drives repeat visits with branded tracking pages, and streamlines returns and exchanges at scale.
Narvar targets mid-market and enterprise retailers that want to own the post-purchase journey and cut support costs. Pricing is quote-based by volume and modules, billed in US dollars.
Pricing Model
Custom
Starting Price
Contact vendor
Free Options
None
| Feature | Track & Notify | Post-Purchase Suite Popular |
|---|---|---|
| Branded order tracking | — | |
| Delivery notifications | — | |
| WISMO reduction | — | |
| Carrier integrations | — | |
| Analytics | — | |
| Returns and exchanges | — | |
| Engagement modules | — | |
| Enterprise integrations | — | |
| SLA support | — | |
| API access | — |
Other
CRM
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Returns and exchanges platform for Shopify brands
Conversations that drive revenue, not just resolutions
Customer service and engagement platform with omnichannel ticketing
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