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Distributed tracing and observability
Lightstep, now part of ServiceNow, is an observability platform built around distributed tracing that helps teams understand and troubleshoot complex microservices and cloud-native systems. It uses full-fidelity tracing and change intelligence to pinpoint the root cause of latency and errors quickly.
Lightstep targets SRE and platform teams operating distributed systems that need deep tracing and fast incident diagnosis. Pricing is quote-based by data and users, billed in US dollars.
Pricing Model
Custom
Starting Price
Contact vendor
Free Options
Free version, Free trial
| Feature | Free | Pro Popular |
|---|---|---|
| Distributed tracing | — | |
| OpenTelemetry ingest | — | |
| Limited data | — | |
| Dashboards | — | |
| Community support | — | |
| Full-fidelity tracing | — | |
| Change intelligence | — | |
| More data retention | — | |
| Integrations | — | |
| API access | — |
Other
DevOps
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
The open observability platform for metrics, logs, and traces.
Cloud monitoring and observability across infra, apps, and logs.
Observability platform for applications, infrastructure, and logs