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Experience improvement platform
InMoment is experience improvement software offering a CX and employee experience platform with feedback, text analytics and reputation. Founded in 2002 and based in South Jordan, Utah, USA, InMoment helps large enterprises work more efficiently and achieve better outcomes.
InMoment is built for large enterprises. It suits teams that want omnichannel feedback without spreadsheets and disconnected tools.
Compared with alternatives like Medallia, InMoment differentiates on omnichannel feedback. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core InMoment for growing teams. Contact for a quote.
Advanced InMoment for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| omnichannel feedback | , | |
| text and speech analytics | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| reputation management | , | |
| employee experience | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
CRM
Communication
Analytics
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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Powerful online form builder with thousands of templates.
Experience management platform for CX, EX, and market research
