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Automotive repair information and diagnostics
Identifix is automotive software offering a vast database of confirmed fixes and repair information (Direct-Hit) plus expert hotline support. Founded in 1987 and based in Roseville, Minnesota, USA, Identifix helps technicians and shops needing fast, proven fixes run estimates, repairs and customer communication in one platform.
Identifix is built for technicians and shops needing fast, proven fixes. It suits operations that want confirmed fixes and repair database without juggling paper and disconnected tools.
Compared with alternatives like Mitchell 1, Identifix differentiates on confirmed fixes and repair database. Pricing is quote-based and scoped to your stores and modules.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core Identifix for a single shop. Contact for a quote.
Advanced Identifix for groups and multi-location operations. Contact for a quote.
| Feature | Core Popular | Enterprise |
|---|---|---|
| confirmed fixes and repair database | , | |
| diagnostic and wiring information | , | |
| Customer communication | , | |
| Reporting | , | |
| Standard integrations | , | |
| Everything in Core | , | |
| ASE-certified hotline support | , | |
| labor and maintenance data | , | |
| Advanced analytics | , | |
| Dedicated support and onboarding | , |
Other
Finance
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Shop management for auto repair businesses
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