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AI customer feedback analysis
Birdie is customer feedback analytics software offering AI software that analyzes customer feedback from reviews, tickets and surveys. Birdie helps product and CX teams work more efficiently and achieve better outcomes.
Birdie is built for product and CX teams. It suits teams that want feedback analysis without spreadsheets and disconnected tools.
Compared with alternatives like Enterpret, Birdie differentiates on feedback analysis. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
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Free Options
Free trial
Core Birdie for growing teams. Contact for a quote.
Advanced Birdie for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| feedback analysis | , | |
| opportunity detection | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| review analytics | , | |
| dashboards | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
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Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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