Company Overview

About SessionStack

SessionStack Details

Founded

2016

Funding

$856K

Team Size

10

What SIA Thinks

SessionStack is a straightforward tool designed to help you understand and improve your users' experiences with your software. With SessionStack, you can see exactly what your users are doing as they interact with your app, giving you a clear window into their journey.

When a user encounters a problem or something doesn't work as expected, SessionStack lets you replay their session to see what went wrong. It's like watching a video of their actions, including every click, scroll, and keystroke. This makes it much easier to identify and fix issues quickly. It also helps you spot patterns in user behavior, so you can make informed decisions about what changes to make.

SessionStack is also useful for customer support teams. When users report issues, support agents can review the exact steps the user took leading up to the problem. This makes it simpler to provide accurate help, reducing the back and forth and improving customer satisfaction.

The tool is designed to work seamlessly with your existing setup. Whether your app is complex or simple, SessionStack integrates without needing a major overhaul. It supports a wide range of technologies and keeps data secure, so you can rely on it to help you without compromising privacy.

In essence, SessionStack is about giving you the context you need to enhance your software. By seeing how users interact with your app, you can make better decisions, fix issues faster, and provide a smoother experience for your customers. This translates to happier users and a more successful app overall.

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