Company Overview

About Heap | by Contentsquare

Heap | by Contentsquare Details

Founded

2013

Revenue

$30M

Funding

$233M

Team Size

220

What SIA Thinks

Heap by Contentsquare is designed to make understanding user behavior on your digital platforms straightforward and actionable. The platform automatically collects and organizes data on every user interaction, so you can gain a comprehensive view of how people are engaging with your website or app.

One of the standout features of Heap is its ability to track every click, swipe, tap, and more without the need for manual tagging. This means you don’t need to spend time configuring it to capture specific events. Instead, you get instant access to a complete dataset that can help you see the full picture of your user experience.

Heap makes it easy to dive deep into your data with user-friendly analysis tools. You can easily create reports, visualize trends, and identify areas where users might be dropping off or facing challenges. Whether you're looking at overall user flows or narrowing down to specific cohorts or sessions, Heap gives you the insights needed to make informed decisions.

In addition to its robust data capture and analysis capabilities, Heap integrates smoothly with other tools you might already be using. This helps create a seamless data ecosystem allowing for more nuanced and comprehensive insights across platforms and departments.

Overall, Heap by Contentsquare is about giving you clear and detailed insight into your users’ journey. It's a tool that helps you save time and ensure you have the information needed to improve user experiences and drive better engagement. Whether you’re part of a product team, marketing, or customer service, Heap can provide the data clarity you need to do your best work.

Metrics History

7/22 - 6/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • User-friendly design
  • Comprehensive tracking
  • Customizable reports
  • Real-time data
  • Advanced analytics

Cons

  • Pricey for startups
  • Steep learning curve
  • Limited support options
  • Occasional data lags
  • Complex setup process

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