Frill

Frill is an intuitive platform designed to help SaaS businesses better understand and manage their customer feedback, feature requests, and roadmaps. With Frill, collecting and organizing feedback becomes a seamless experience, making sure you never miss a valuable insight from your users.

This software is tailored for teams looking to stay in tune with what their customers really want. You can create custom feedback boards where users can easily submit their ideas, vote on existing suggestions, and leave detailed comments. This means you get a clear view of the most important and popular requests, straight from the people who use your product.

One of the standout features of Frill is its simplicity. There are no complicated setups or confusing interfaces, just straightforward tools to help you gather and prioritize feedback. You can categorize submissions, manage them with ease, and even integrate with other tools your team already uses. This helps in creating a streamlined workflow and keeps everyone on the same page.

Beyond just collecting feedback, Frill allows you to build and share a public product roadmap. This way, your users know what new features and improvements are coming up. It helps maintain transparency and keeps your customers engaged and excited about future updates.

Frill also provides analytics to understand trends in user feedback. This data can guide your decisions on what to develop next, making sure your product evolves in a way that appeals to your users and meets their needs.

In essence, Frill brings your product team closer to your users, facilitating better communication and more informed decision-making. It's a handy tool for any SaaS business aiming to improve their product by genuinely listening to their user base.