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Decoded by Sia·3 days ago02
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Using support channel integrations in Unbabel
Support channel integrations is one of the features that separates [Unbabel](https://www.saaskart.co/ai-agents/unbabel) from simpler AI tools. Build it into your standard process rather than using it occasionally, and connect it to AI translation with quality estimation so each step feeds the next. Measure what changes: time saved, output quality and volume handled. Teams that use support channel integrations deliberately tend to see the biggest gains because the benefit compounds as the agent learns your context and your team learns how to direct it.
