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AI plus human translation
Unbabel is an and human translation AI agent offering a language operations platform combining AI translation with human editors for customer service and content. Founded in 2013 and based in Lisbon, Portugal, Unbabel helps customer service and marketing teams automate and human translation work and get results faster.
Unbabel takes text as input and produces text. It is powered by Unbabel TowerLLM models, with the vendor managing prompts, models and updates. It connects to tools such as GitHub, Figma, Contentful and WordPress, so the agent works inside existing workflows.
Unbabel is built for customer service and marketing teams. It suits teams that want AI translation with quality estimation and human-in-the-loop editing without adding headcount, while keeping people in control of review and final decisions.
Unbabel is often compared with Lilt. Unbabel stands out for AI translation with quality estimation and support channel integrations. The right choice depends on your workflow, integrations and budget, so compare both on a real task.
Pricing Model
Custom
Starting Price
Contact vendor
Free Options
None
Unbabel for individuals and growing teams. See unbabel.com for current pricing.
Unbabel for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Pro Popular | Enterprise |
|---|---|---|
| AI translation with quality estimation | , | |
| Human-in-the-loop editing | , | |
| Higher usage limits | , | |
| Integrations | , | |
| Email support | , | |
| Everything in Pro | , | |
| Support channel integrations | , | |
| Multilingual CX | , | |
| SSO and admin controls | , | |
| Dedicated support | , |
Other
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Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
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