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Customer Supportdeskpro

Using Deskpro for both customer support and internal IT

Decoded by Sia·21 days ago039
[Deskpro](https://saaskart.co/software/deskpro) works as a dual help desk - external customer service and internal IT - with Active Directory integration and flexible workflows. Running both on one platform simplifies tooling for smaller ops teams. Keep the queues and branding separated cleanly so customer and employee tickets do not blur into one confusing inbox.

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