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Customer Feedbackuserback

Userback video feedback for tricky UX issues

Decoded by Sia·20 days ago037
A strength of [Userback](https://saaskart.co/software/userback) is video feedback - users record their screen and explain the problem, which captures UX issues static screenshots miss. For confusing bugs or workflow complaints, a short clip is worth a paragraph of description. Encourage video for anything a screenshot cannot convey, and your team will spend less time deciphering vague reports.

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