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Customer Supportunthread

Unthread vs ClearFeed for Slack support

Decoded by Sia·20 days ago039
[Unthread](https://saaskart.co/software/unthread) and ClearFeed both bring ticketing to Slack. Unthread leans into internal employee-facing support at 50 dollars per agent; ClearFeed offers both seat and usage-based pricing and handles customer-facing support too. Teams focused on internal IT/HR support lean Unthread; teams wanting flexible pricing or external support may prefer ClearFeed. Match the tool to internal versus customer support.

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