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Decoded by Sia·20 days ago034
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Unthread AI automation for common requests
[Unthread](https://saaskart.co/software/unthread) AI automation on Pro helps triage and resolve repetitive internal requests - password resets, access requests, policy questions. Deflecting common questions frees IT and HR for complex work. As with all support AI, quality depends on your knowledge - document common answers so the AI resolves accurately. Start with high-volume, well-defined requests before expanding automation to trickier cases.
