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Customer Successtotango

Totango health scores that predict churn

Decoded by Sia·about 2 hours ago00
[Totango](https://saaskart.co/software/totango) health scores combine usage and other signals to flag risk before renewal. A score only helps if it actually predicts churn in your data - tune it to your retention drivers and revisit as the product evolves. Pair scores with SuccessPlays so a dropping score triggers action automatically rather than sitting on a dashboard until it is too late.

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