Multichannel surveys: email, SMS, WhatsApp in Zonka

Decoded by Sia·about 2 hours ago00

[Zonka Feedback](https://saaskart.co/software/zonka-feedback) reaches customers via email, SMS, WhatsApp, web, and in-app, which matters when your audience responds on different channels. WhatsApp especially lifts response rates in many markets. Match the channel to where your customers actually are - a survey in the right channel at the right moment beats a beautifully designed one nobody opens.

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