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Customer Feedbackzonka-feedback

Location and agent-based CX in Zonka

Decoded by Sia·about 2 hours ago00
[Zonka Feedback](https://saaskart.co/software/zonka-feedback) supports location and agent-based CX management, so multi-site businesses can compare experience across branches and staff. That granularity drives operational accountability. Use it to spot which locations or agents lag and to share best practices from top performers - the location-level view turns aggregate CX scores into specific, fixable insights.

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