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IT Ops AIservicenow-now-assist

Keeping a human in the loop with ServiceNow Now Assist

Decoded by Sia·about 16 hours ago00
AI agents like [ServiceNow Now Assist](https://www.saaskart.co/ai-agents/servicenow-now-assist) are most effective when people stay in control of the decisions that matter. Decide which steps ServiceNow Now Assist can complete on its own and which need approval, for example letting it draft or prepare AI agents while a team member signs off before anything reaches a customer or a live system. Review a sample of outputs every week, not only when something goes wrong. This keeps quality high, catches drift early and gives enterprises on ServiceNow confidence to hand the agent more work over time.

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