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ServiceNow Now Assist is the generative AI capability embedded across the ServiceNow platform, adding summarization, conversational assistance, and content generation directly into IT, customer, HR, and developer workflows.
Enterprises using ServiceNow that want to embed generative and agentic AI into their existing workflows.
Pricing Model
Custom
Starting Price
Contact vendor
Free Options
None
ServiceNow Now Assist for individuals and growing teams. See servicenow.com for current pricing.
ServiceNow Now Assist for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Pro Popular | Enterprise |
|---|---|---|
| Case and incident summarization | , | |
| AI agents | , | |
| Higher usage limits | , | |
| Integrations | , | |
| Email support | , | |
| Everything in Pro | , | |
| Virtual agent chat | , | |
| Code and flow generation | , | |
| SSO and admin controls | , | |
| Dedicated support | , |
Other
DevOps
Communication
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API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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