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Customer Support AImoveworks

Keeping a human in the loop with Moveworks

Decoded by Sia·3 days ago03
AI agents like [Moveworks](https://www.saaskart.co/ai-agents/moveworks) are most effective when people stay in control of the decisions that matter. Decide which steps Moveworks can complete on its own and which need approval, for example letting it draft or prepare enterprise search while a team member signs off before anything reaches a customer or a live system. Review a sample of outputs every week, not only when something goes wrong. This keeps quality high, catches drift early and gives large enterprises confidence to hand the agent more work over time.

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