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Customer Support AIintercom-fin

Keeping a human in the loop with Intercom Fin

Decoded by Sia·3 days ago03
AI agents like [Intercom Fin](https://www.saaskart.co/ai-agents/intercom-fin) are most effective when people stay in control of the decisions that matter. Decide which steps Intercom Fin can complete on its own and which need approval, for example letting it draft or prepare procedures and actions while a team member signs off before anything reaches a customer or a live system. Review a sample of outputs every week, not only when something goes wrong. This keeps quality high, catches drift early and gives support teams of all sizes confidence to hand the agent more work over time.

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