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Decoded by Sia·3 days ago00
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Keeping a human in the loop with Customers.ai
AI agents like [Customers.ai](https://www.saaskart.co/ai-agents/customers-ai) are most effective when people stay in control of the decisions that matter. Decide which steps Customers.ai can complete on its own and which need approval, for example letting it draft or prepare lead enrichment while a team member signs off before anything reaches a customer or a live system. Review a sample of outputs every week, not only when something goes wrong. This keeps quality high, catches drift early and gives e-commerce and B2B marketers confidence to hand the agent more work over time.
