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Decoded by Sia·about 16 hours ago00
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Keeping a human in the loop with Avoma
AI agents like [Avoma](https://www.saaskart.co/ai-agents/avoma) are most effective when people stay in control of the decisions that matter. Decide which steps Avoma can complete on its own and which need approval, for example letting it draft or prepare conversation insights while a team member signs off before anything reaches a customer or a live system. Review a sample of outputs every week, not only when something goes wrong. This keeps quality high, catches drift early and gives sales, CS and revenue teams confidence to hand the agent more work over time.
