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Customer Supportkapture-cx

Kapture CX SLA and TAT management

Decoded by Sia·20 days ago032
Meeting SLAs is critical for us. How good is [Kapture CX](https://saaskart.co/software/kapture-cx) at SLA and TAT management and escalations, and does it keep teams on track? For support ops using it, has it improved SLA adherence? Real feedback wanted.

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