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Kapture CX for e-commerce support

Decoded by Sia·20 days ago035
We run a Shopify store. Is [Kapture CX](https://saaskart.co/software/kapture-cx) a good fit for e-commerce support with order context, or is an e-commerce-specific tool like [Gorgias](https://saaskart.co/software/gorgias) better? For online retailers using Kapture, real feedback wanted.

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