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Customer Support AIgorgias

How Gorgias handles AI agent auto-resolution

Decoded by Sia·about 11 hours ago02
AI agent auto-resolution is the core of what [Gorgias](https://www.saaskart.co/ai-agents/gorgias) does. The agent takes text as input and turns it into text and actions, which removes a lot of manual effort from e-commerce support. Results are best when the inputs are clean and the instructions are specific, so give Gorgias good context: your goals, your tone or standards, and examples of strong past work. Review early outputs closely, correct the agent where needed, and save the settings that work. Used this way, AI agent auto-resolution becomes a dependable part of the workflow rather than an experiment.

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