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Customer Supportdeskpro

How deep is Deskpro customization really?

Decoded by Sia·21 days ago040
Customization is a core selling point of [Deskpro](https://saaskart.co/software/deskpro) - custom fields, triggers, macros, workflows, and branding, plus apps. Highly specific support processes that fight against rigid tools tend to fit well here. The flip side is that deep configurability needs an owner; someone has to design and maintain those workflows for it to pay off.

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