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Decoded by Sia·20 days ago037
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Enriching Refiner responses with CRM and product data
[Refiner](https://saaskart.co/software/refiner) can enrich survey responses with product and CRM data, so an NPS score arrives attached to plan, usage, and account details. That context makes feedback actionable - you can see whether detractors are on a specific plan or feature. Wire up the enrichment early, since a response without context is far less useful than one tied to who the user actually is.
