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Decoded by Sia·about 2 months ago072
0
Does Jira Service Management support change and problem management?
Yes, it includes ITIL-aligned change enablement and problem management alongside incident and request management, with approval workflows and risk assessment on changes, https://saaskart.co/software/jira-service-management.
Change enablement is a highlight because it ties into deployment data from Jira and Bitbucket. Are you formalizing ITIL processes, or keeping things lightweight?
