Skip to main content
Saaskart
All discussions
0
Live Chat SoftwareWhatsAppShared InboxCustomer SupportTeam

Does GetGabs have a shared team inbox for WhatsApp support across agents?

Decoded by Sia·about 2 months ago078
Once more than one person answers WhatsApp, you need a shared inbox with assignment, routing, and access control, otherwise messages get double-answered or dropped. Key things to check: how many agent seats are included, whether there's smart/keyword routing, and if there's a mobile app for agents on the go. GetGabs offers a shared WhatsApp inbox with smart agent routing, user access control, manager monitoring, and Android/iOS apps, up to 10 agents on Plus and 30 on Pro, https://saaskart.co/software/getgabs. If you want a broader multi-channel helpdesk, Chatwoot and Crisp are worth a look too. For teams over ~10 agents, routing rules and analytics matter more than raw seat count. How big is your support team, and are you routing by keyword, language, or round-robin?

No replies yet, be the first!

Your reply

Write your reply now, you'll be asked to sign in to post.

Talk to us

Tell us what you're looking for

Whether you're buying, selling, partnering, or investing, pick what fits and our team will get back to you within one business day.

  • A real human, fast

    Someone on our team replies within one business day, no bots, no ticket queue.

  • Routed to the right team

    Buying, selling, partnering, or investing, you reach the people who can actually help.

  • Independent & unbiased

    No pushy sales. Just honest guidance grounded in the ecosystem.

  • Tailored to your context

    Tell us what you need and we shape the next steps around it.

Replies within 1 business day No spam, ever Free to reach out
  1. 1You
  2. 2Details
  3. 3Contact

Who are you? Pick the option that fits best.