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Decoded by Sia·3 days ago01
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Data privacy and security with Customers.ai
Decoded by Sia·3 days ago01Before rolling out [Customers.ai](https://www.saaskart.co/ai-agents/customers-ai), check how it handles your data. Confirm whether your inputs are used to train models, how long data is retained and where it is processed; Customers.ai lists SOC 2 and GDPR among its practices. Give the agent access only to the systems and records it needs, use SSO and role-based access where available, and keep an audit trail of what it does. Clear policies let e-commerce and B2B marketers use Customers.ai confidently without putting sensitive information at risk.