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Customer Supportpylon

Connecting Pylon to Jira and Linear

Decoded by Sia·about 2 hours ago00
[Pylon](https://saaskart.co/software/pylon) integrates with Jira and Linear so support can escalate bugs to engineering without leaving the platform, and Salesforce and HubSpot for CRM context. For B2B, tying a customer Slack conversation to an engineering ticket closes the loop. Set up the escalation path early so support-to-engineering handoffs are clean and customers get updates when their reported issue ships.

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