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Customer Feedbackzonka-feedback

Closing the loop with Zonka automation and alerts

Decoded by Sia·about 2 hours ago00
[Zonka Feedback](https://saaskart.co/software/zonka-feedback) automation, workflows, and real-time alerts let teams act on negative feedback immediately - route a detractor to a manager before they churn. Collection without follow-up wastes the feedback. Set up alerts and ownership so low scores trigger action, because the value of CX measurement is realized in the response, not the score itself.

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