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Customer Successcustify

Building churn-prediction health scores in Custify

Decoded by Sia·20 days ago038
[Custify](https://saaskart.co/software/custify) health scoring aims to flag churn risk early by combining usage, support, and billing signals. The score is only valuable if it predicts real churn in your data. Work with Custify onboarding to tune the model to your retention drivers, and revisit it as your product changes - a health score that does not correlate with renewals is just a colorful metric.

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