Higher Logic Vanilla vs Richpanel vs Supportbench
Description
Higher Logic Vanilla
Higher Logic Vanilla is a community management software that helps organizations create and manage online communities where members can connect, engage, and share knowledge. The platform is designed t... Read More
Richpanel
Richpanel is a customer support platform designed for modern service teams. Whether you are an emerging startup or an established business, Richpanel offers a practical solution to enhance your custom... Read More
Supportbench
Supportbench is a customer support software designed to help businesses manage their customer service operations efficiently. It provides a straightforward platform that simplifies the way companies h... Read More
Contact Info
Year founded :
2007
+1 866-845-0815
Not Available
United States
http://www.linkedin.com/company/vanilla-forums-inc
Year founded :
2019
+1 415-498-1118
Not Available
United States
http://www.linkedin.com/company/richpanel
Year founded :
2015
+1 778-837-0774
Not Available
Canada
http://www.linkedin.com/company/supportbench-services-inc-
Features
Community Building
Discussion Forums
User Profiles
Moderation Tools
Role Management
Content Monitoring
Integration Capabilities
API Access
Third-Party Apps
Customization Options
Theme Selection
Custom Branding
Engagement Analysis
Sentiment Analysis
Activity Reports
User Insights
Customer Profiles
Analytics
Customization Options
Personalized Templates
Configurable Workflows
Customer Support Management
Unified Inbox
Automated Responses
Team Collaboration
Assignment Rules
Shared Notes
Integration Capabilities
API Access
Third-Party Apps
Comprehensive Ticket Management
Automated Ticket Routing
Multi-Channel Support
Customer Self-Service
Community Forums
Knowledge Base
Performance Analytics
Custom Reports
Real-Time Dashboards
Integration Capabilities
CRM Integration
Third-Party Apps
Customer Feedback Tools
Surveys
NPS Scores
Pricing
Pricing Not Available
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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