Richpanel vs Supportbench

Richpanel

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Supportbench

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Description

Richpanel

Richpanel

Richpanel is a customer support platform designed for modern service teams. Whether you are an emerging startup or an established business, Richpanel offers a practical solution to enhance your custom... Read More
Supportbench

Supportbench

Supportbench is a customer support software designed to help businesses manage their customer service operations efficiently. It provides a straightforward platform that simplifies the way companies h... Read More

Contact Info

Year founded :

2019

+1 415-498-1118

Not Available

United States

http://www.linkedin.com/company/richpanel

Year founded :

2015

+1 778-837-0774

Not Available

Canada

http://www.linkedin.com/company/supportbench-services-inc-

Features

User Insights

Customer Profiles
Analytics

Customization Options

Personalized Templates
Configurable Workflows

Customer Support Management

Unified Inbox
Automated Responses

Team Collaboration

Assignment Rules
Shared Notes

Integration Capabilities

API Access
Third-Party Apps

Comprehensive Ticket Management

Automated Ticket Routing
Multi-Channel Support

Customer Self-Service

Community Forums
Knowledge Base

Performance Analytics

Custom Reports
Real-Time Dashboards

Integration Capabilities

CRM Integration
Third-Party Apps

Customer Feedback Tools

Surveys
NPS Scores

Pricing

Richpanel logo

Pricing Not Available

Supportbench logo

Pricing Not Available

Metrics History

Metrics History

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