Freshservice vs Spiceworks vs SysTrack
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Spiceworks
Spiceworks is a software designed to make the IT management process easier and more efficient for businesses, especially small to medium-sized companies. Founded with the goal of simplifying IT tasks,... Read More
SysTrack
SysTrack is a comprehensive software tool designed to help businesses get the most out of their technology and workforce. This solution provides valuable insights into the performance and usage of IT ... Read More
Contact Info
Year founded :
2011
Not Available
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United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2006
Not Available
Not Available
United States
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Year founded :
Not Available
+1 809-563-3035
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Dominican Republic
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Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Help Desk Management
Customizable Workflows
Ticketing System
Collaboration Tools
Knowledge Base
Team Chat
IT Asset Management
Device Tracking
Software Inventory
Network Monitoring
Performance Metrics
Real-time Alerts
Performance Monitoring
Application Health
System Resource Usage
Asset Management
Hardware Inventory
Software Licensing
User Experience Tracking
Response Time Metrics
Session Analysis
Security Monitoring
Compliance Reporting
Threat Detection
Analytics and Reporting
Custom Reports
Data Visualization
Pricing
Pricing Not Available
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Metrics History
Metrics History
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