Freshservice vs Spiceworks
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Spiceworks
Spiceworks is a software designed to make the IT management process easier and more efficient for businesses, especially small to medium-sized companies. Founded with the goal of simplifying IT tasks,... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2006
Not Available
Not Available
United States
Not Available
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Help Desk Management
Customizable Workflows
Ticketing System
Collaboration Tools
Knowledge Base
Team Chat
IT Asset Management
Device Tracking
Software Inventory
Network Monitoring
Performance Metrics
Real-time Alerts
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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