SMG - Service Management Group vs Birdeye
Description
SMG - Service Management Group
Service Management Group (SMG) is a platform designed to help businesses enhance their customer and employee experiences through actionable insights. It aims to simplify the process of collecting, ana... Read More
Birdeye
Birdeye is a platform designed to help businesses manage their customer feedback and reviews. By using Birdeye, companies can easily gather and respond to customer reviews from various online sources ... Read More
Contact Info
Year founded :
1991
+1 800-764-0439
Not Available
United States
http://www.linkedin.com/company/service-management-group
Year founded :
Not Available
Not Available
Not Available
Saudi Arabia
http://www.linkedin.com/company/brdeye
Features
Customer Engagement
Personalized Communication
Follow-Up Campaigns
Data Analysis
Sentiment Analysis
Reporting Dashboards
Actionable Insights
Predictive Analytics
Root Cause Analysis
Customer Feedback Collection
Customizable Survey Forms
Multi-Channel Surveys
Customer Feedback Management
Automated Feedback Requests
Review Collection
Online Reputation Monitoring
Sentiment Analysis
Review Monitoring
Customer Interaction
Chat Widgets
Messaging System
Customer Surveys
Custom Surveys
Survey Templates
Business Insights and Reports
Analytics Dashboard
Custom Reports
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
Comparing teamSize across companies
Trending data for teamSize
Showing teamSize for all companies over Max
Add to compare
Add similar companies
